INFORMATION COLLECTION AND USE
When you visit the web-site, place an order through the web-site, request information or service through the web-site, or use the web-site certain information and data about you and your location is provided to servers and databases maintained by H&E and its development partners. H&E and its partners utilize various commercial software and techniques to protect your information while you are using the web-site.
Registration may be necessary, however, to use certain aspects and services provided on the web-site, such as use of the H&E Customer Dashboard, requests for parts, services, or equipment, among other uses. Visitors with existing, established relationships and accounts with H&E may necessarily have to provide personal and account information to access certain aspects of the web-site specifically reserved to account holders.
Any registration, personal, or account information that you provide to use these unique aspects of the web-site will be used by H&E to enhance your online experience, to personalize the service that you receive while visiting the web-site, and to make improvements to the web-site further streamlining and enhancing your experience.
Through your use of the web-site, H&E may collect information from you including, but not limited to, your ISP address, domain names, e-mail address, session or login data, location, operating system, service provider, and mobile information. H&E will not sell any such information without your authorization. H&E may, however, provide aggregate information to third parties regarding visitor data and information related to the web-site.
H&E may also share your information with our partners and advertisers. H&E may send e-mails, mail, or other communications and correspondence to you about special offers or other information that H&E determines may be of interest to you. We may base such marketing, mailing, communication, and advertising decisions on information that we collect from you via your use of the web-site.
H&E may also partner with or use outside, third-party companies for shipping, payment processing, or other services that are provided to you directly or are part of a larger service process that benefits you. We may, share your private information with these third parties to the extent provision of such private information is necessary for the third party to provide service to you.
Purchases or Requests for Quotes, Rentals, or Service
H&E may collect personal information as part of the process of providing you with a quote for a sale or for the rental of equipment or parts, or service. You may be asked to provide account info or personal information including, but not limited to, your name, address, telephone number, location, and e-mail address. We may use this personal information to contact you, provide the quote, or to provide to you other information that you may have requested.
Additionally, if you utilize the web-site to make a purchase, we may collect personal and financial information to complete the process. You may be asked to provide information including, but not limited to, your name, address, or personal financial information regarding income, assets, debts, or information related to or regarding credit-worthiness (including social security information or tax ID information). We may use this information to, among other things, complete purchase requests, respond to questions or inquiries, or address other issues related to your order.
When you visit the web-site, a piece of data called a cookie is stored on your hard drive. This cookie contains information about you and your browsing history or preferences. You may set your browser to notify you when you receive a cookie. If you set your browser preferences to deny cookies from this web-site you may be denied access to certain functions and elements provided by the web-site.
We may disclose your private information if required to do so by law or in the good-faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process; (2) protect and defend our rights or property; or (3) act in urgent circumstances to protect the personal safety of our employees, users of our products or services, or members of the public.
Any comment that you may post or provide on this web-site or any linked web-site should be considered public. You should have no expectation of privacy in any such statement made, or in the manner in which you made such statement. Any and all such comments will become the property of H&E or any other entity exercising ownership and control of that web-site.
The content of the web-site is appropriate for, but not targeted to, children under the age of thirteen. We do not market products or services to this age group.
NOTIFICATION OF CHANGES
This version of the policy is effective as of July 1, 2014.